Diana Payne Joins Tapville as Director of Operations

Naperville, IL, April 2023. Tapville Social, the innovative and fast-growing food and beverage franchising concept, is proud to announce the appointment of Diana Payne as the new Director of Operations. Diana will be responsible for overseeing the day-to-day operations at Tapville as well as working closely with franchise partners to ensure the highest standards of quality, efficiency, and customer satisfaction.

With almost 20 years of experience in the hospitality industry, Diana brings a wealth of knowledge and expertise to Tapville. She has a proven track record of driving business growth, improving operational efficiencies, and delivering exceptional customer service. As Director of Operations, Diana will be responsible for implementing best practices, developing strategies, and creating innovative solutions to drive revenue and profitability across Tapville's locations.

"I am thrilled to join the Tapville team and contribute to the company's continued success," said Diana. "I look forward to working closely with our franchise partners and store teams to ensure that every customer has a memorable experience at Tapville. Together, we will continue to build a strong and innovative brand that sets the standard for the food and beverage industry."

Prior to joining Tapville, Diana held senior management positions at several leading restaurant chains, where she oversaw multiple locations, implemented new operational strategies, and achieved significant revenue growth. Most recently, she served as the Regional Manager for a major casual restaurant chain, where she was responsible for driving sales and profitability across multiple locations.

"We are delighted to welcome Diana to the Tapville team," said Joseph Tota, CEO of Tapville. "Her passion for hospitality, combined with her extensive experience in restaurant operations, make her the perfect fit for our organization. We are confident that Diana's leadership and expertise will play a critical role in our continued growth and success."

As Tapville continues to expand its footprint across the United States, Diana will play a vital role in ensuring that every customer has a consistently excellent experience at every Tapville location. The company is excited to have her on board and looks forward to seeing the positive impact she will have on its operational initiatives.

About Tapville
Tapville is the leading provider of self-pour technology solutions and guest experiences. Our mission is to provide innovative solutions that enhance customer experience and drive business results for franchise partners. We are committed to providing our employees with the training and resources they need to excel in their roles. We are constantly striving to improve and enhance our training programs to meet the evolving needs of our workforce.

For more information on Tapville’s store locations, franchising opportunities, and innovative hospitality technology solutions, visit tapville.com.